We built the workshop its own system.
For an independent automotive workshop.
Illustrative product view. Interface and figures shown are representative, not client data.
We took out the phone book. The whole week on one screen.
We took out the guesswork. Every car's full history, ready when you are.
We took out the retyping. Job card to paid invoice in seconds.
We took out the mystery cost. Every part, every margin, every supplier.
We took out the manual chase. Reminders that fire before the customer forgets.
The problem
The workshop ran on a cloud job-management product it rented but didn't control. Around 2,300 customers and 4,200 vehicles locked inside it, with no usable export. Service history, rego dates and parts pricing lived on someone else's server, and every reminder to a customer was a person deciding to pick up the phone. The front desk was losing five hours a week chasing services, regos and unpaid invoices, and cars still didn't come back, because nothing chased them.
What we built
A workshop management system the shop owns outright. Bookings diary, customer and vehicle records, parts inventory, job cards, invoicing with GST, payment tracking. All on their own database. We also built a read-only extraction tool that pulled every customer, vehicle, invoice line and service record out of the old system and rebuilt it in the new one, without a single write back to the vendor's app. On top sits an automated reminder engine that texts customers when a booking's coming up, a car's ready, a service is due, a rego's about to expire, or an invoice has been sitting unpaid.
Outcome
$1,200 / mo
Saved by cancelling the old rental system, plus five hours a week back to the front desk. Ten reminder types now running automatically for roughly $30–80 a month in SMS costs. 2,300 customers and 4,200 vehicles migrated out of a system with no export path.